Support and Help Channels
A 1–hour Ticket Solution Warranty
Our technical help and support team is working 24x7 to respond to all of your help needs. Every ticket you submit to us will be resolved within maximum 60 minutes. If your case calls for aid from an administrator, we are going to send the ticket to the person in charge and will inform you that the situation will soon be resolved.
Qualified Technical Help Service
We’ll be on–line for you 7 days a week to offer you guidance and technical support and also to aid you with any issue that you could possibly run into while you are taking care of your virtual server. We will aid you with all pre–installed software packages, like your OS, server management panel (dependent upon the VPS type) and the Website Control Panel designed 100% by us.
An Intuitive Help Zone
Each part of the Website Control Panel that is offered gratis with your VPS offers an included article base. You can find a selection of exhaustive how–to posts and a number of step–by–step video training materials that present all the essential web site management tasks. You can access them by simply clicking the Help or Video control keys in the right part of each Control Panel section.