Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering top notch support on time is our main priority, so that we backup each shared web hosting plan with a one hour ticket answer warranty. Once you fill in a ticket or post an e–mail, our client help support crew will do all they could do to provide the most adequate solution to your situation and to offer you advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any concern you may have related to our services. Now we have consultants available continuously to deliver help and support any time required. You may use the ticket system or send us a message any time, or pick up the phone or use the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Sharpz Technologies has incorporated a wide–ranging education base into the Control Panel so its possible to obtain valuable step by step guidance at any time. Each section of the Control Panel has its own contextual support area offering a variety of how–to content articles. We have also organized video lessons to ensure that you get a superior idea of exactly how to complete any given job.