Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center built into our Website Control Panel. It boasts an ever–increasing database with frequently asked questions and comprehensive help articles prepared by our practiced client support staff.

  • Top quality support service
  • Tutorial Video Clips

  • If you wish to see how a task is achieved or how a problem is fixed, rather than just reading about it, then have a look at our collection of step–by–step video tutorials. They cover a variety of issues and will help you swiftly find your way around the Website Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client support service with a 1–hour support ticket response guarantee. A group of proficient customer service technicians will be available to you to attend to all the inquiries that you might possibly have. During non–busy periods, a response will be given within just 20 minutes.