A 99.9% Server Uptime
The principal advantage of creating your own shared web hosting system is that you don’t need to be worried about compatibility issues – you set up a special set of software apps in such a way so as to be compatible with a specific set of hardware elements. The final result is something a lot more stable and reliable, because there are fewer potential chances of failure. We’ve built our cloud hosting platform atop time–proven hardware parts as well as a strongly modified version of Security–Enhanced Linux in order to set up an extremely safe environment for your sites.
That’s the reason why, with each of our shared web hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is essential to also build your own network architecture. This is the reason why we set up a custom–configured internal network in each one of our data centers. Relying on top–notch Juniper routers and switches, our internal network allows for shockingly fast data transmission speeds and is completely redundant.
This way you will enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, irrespective of which hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned money on the line, you cannot feel really safe. This is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our hosting service or in case you would like to use an even more robust hosting solution, such as a VPS servers or a dedicated servers – you’ll get your money back in full, with no obscure fees or refund taxes.
24/7 Technical Support
If you have ever had to wait for hours to get an answer, you know how irritating this can be, particularly if your web site is at stake. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be at your disposal and they will reply to you in under 1 hour. And the best thing is that their average ticket response time is less than 20 minutes!