Service Uptime Guarantee in Shared Web Hosting
Our shared web hosting plans include a 99.9% service uptime guarantee. We are able to reach that goal by using a cutting-edge cloud hosting platform where every single service (files, e-mail messages, databases, and so forth.) has its own group of servers. We do not run everything on one server as most providers do, so we have basically wiped out the downtime of any service and even in peak times we can balance the load between machines for the greatest possible performance of your sites. If one server fails, the other ones within the cluster will take over in order to enable uninterrupted functioning of the websites. To prevent infrastructural issues, our server facilities use powerful diesel backup generators and several independent Internet providers as to make sure that visitors will be able to reach your websites no matter what. We also have a team of expert professionals monitoring the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server packages come with a 99.9% uptime warranty. In fact, you'll not detect any downtime or service disruptions at all due to the fact that we employ a revolutionary cloud platform and rather than running everything on just a single web server like most companies do, we have separate clusters of servers that control every single service - files, email messages, Control Panel, databases, etc. We also have a custom load-balancing system, so our website hosting service is much more stable than what you would usually find available. To make certain that nothing will interrupt the work of your websites, our web server facilities have diesel powered backup generators and a number of independent Internet providers. We've got software and hardware firewalls to prevent DDoS attacks and staff monitoring the web servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server, the types of offline software and / or script-driven apps you install on it or when you restart it, we can guarantee that it will be accessible a minimum of 99.9% of the time. Your web server will be positioned in our state-of-the-art facility at the heart of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and several Internet providers, so no power outages or other infrastructural troubles shall affect the proper operation of your internet sites at any time. Our expert group of system admins will ensure that if your server stops for some reason, it will be restarted right away. To avoid any possibility of failures, we'll give you a web server with new and thoroughly tested hardware components to ensure that your websites are up and running no matter what.