Phone Support in Shared Web Hosting
In case you choose to buy one of our shared web hosting, you will be able to contact our customer support crew over the telephone for 14 hrs per day. We will assist you in choosing the ideal package for your websites because we are aware that it is better to discuss such matters with a live person. In case you already own an account, we will assist you with all of your sales/billing questions and general matters, even with some technical troubles that don't need too much time or escalation to a system administrator because it will be more appropriate to open a ticket for time-consuming troubles so as to have all the communication in a single place. We have phone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and speak with one of our agents.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there is always somebody to help you when you have any questions about the semi-dedicated server packages that we supply. Whether you want to know more about the plans, you have a billing issue or some general problem, you can give us a call. Although some more complicated problems could need a support ticket so as to give some time to our technical support team to analyze, we will help you with quite a lot of technical questions over the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the USA, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you are in another country, we also have an international number where you will be able to contact us.