Live Chat Support in Shared Web Hosting
Together with the telephone and ticket support, we offer live chat support too. You'll be able to get in touch with us every day, which includes weekends and holidays, and we will give you more info about the shared web hosting that we supply in case you are not among our customers yet, or about common and billing questions in case you already have a user profile. Though for solely technical matters you will have to open a ticket to our technical support team, as such issues will need extra time to be resolved, you may still get in touch with us through the live chat for some tech details. To give you an example, we are able to assist you to set up an e-mail address in your email client or troubleshoot numerous issues, saving you time and effort. Even when our telephone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Servers
We provide live chat support that is available to all our potential and active customers. If you're thinking about a new hosting account, you'll be able to chat in real time to one of our representatives and get more info about our semi-dedicated servers so that you can select the optimal plan for your web sites. In case you already own an account with us, we will be able to assist you in a timely manner with billing, general and 1st level techmatters. Though in certain cases you'll need to open a support ticket because there are problems that can't be resolved on the live chat, we will assist you with numerous standard jobs, for example setting up an email account in an email client or forwarding one domain to another one. Thus, you will benefit from timely assistance and you will save plenty of time.