Q: What exactly does web site migration mean and what does it include?
A: The website migration service that our company is offering is free (within a certain limit). We’ll transfer your web site(s) to our leading–edge cloud hosting platform without you having to do anything. We know from personal experience that switching hosting providers can result in lost data and undesirable downtime. This is why we will perform all that for you for free!We’ve got skilled administrators whose only task is to make sure that your website functions precisely as it did on your previous hosting platform. The administrators are experts in migrating custom–made websites, as well as websites that are based upon popular scripts like WordPress and Joomla™.
Q: How long will the web site migration procedure take?
A: We try to accomplish all web site migrations as fast as possible. Nonetheless, we don’t have a set time frame for web site migrations. There are several factors that you have to take into consideration – the sheer size of your web site and the workload of our web site migration team, etc. We always strive to implement each migration within 48 hours. With smaller web sites, our team usually manages to finish in under 24 hours.
Q: What info will I have to provide to your Website Migration Department?
A: We do not request any sensitive details. We’ll require, though, the login information for your old hosting account along with the name of the website that you need to move.
Q: My current web hosting account has sensitive info inside. How can I trust you?
Q: How about downtime? Will my web site be unavailable?
A: Your web site will work just like it did before with your previous hosting provider. As soon as we are done with the transfer, your site will be configured to work on our platform and we will ask you to preview it. If everything is working properly, all you will need to do is edit the name server resource records associated with your domain. Your web site will be migrated to us with no downtime whatsoever.
Q: Will my present hosting provider need to provide any info/assistance?
A: Nah. Aside from your login info for the Control Panel, we do not need anything. We will never touch base with your hosting provider. They won’t know anything about the transfer either.
Q: Does it matter what platform my current provider is using?
A: Yep. We support all regular Linux–driven hosting platforms. We do not support Windows–driven hosting platforms, because we don’t provide Windows hosting services ourselves.In addition, we do not support proprietary website building and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.